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Collections Analyst

Location: Ashland City, TN

Job Type: contract

Company: IDR

Category: Accounting / Finance

Job Description Apply Now

IDR is seeking a Collections Analyst to join one of our top clients for an opportunity in Ashland City, Tennessee. This role involves supporting the Accounts Receivable team by managing overdue accounts, researching payment discrepancies, and maintaining effective communication with customers to ensure timely collections. The company operates within the finance and accounts receivable industry, focusing on maintaining strong customer relationships while collecting payments.

Position Overview for the Collections Analyst:

• Manage and review daily assigned customer accounts to identify past-due balances.
• Contact customers via phone and email to obtain payment updates and resolve outstanding invoices.
• Document all communication and provide updates regarding payment status and resolution timelines.
• Investigate customer deductions or payment discrepancies, determine validity based on contracts and pricing.
• Work cross-functionally to research issues related to pricing discrepancies, warranty claims, or freight charges.

Requirements for the Collections Analyst:

• 3+ years of experience in collections, accounts receivable, or a related finance role.
• Comfortable contacting customers directly via phone and email to resolve past-due balances.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Excel and Word).
• Ability to manage workload independently and prioritize accounts requiring follow-up.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now