Patient Services Representative
Location: Los Angeles, CA
Job Type: contract
Company: IDR
Category: All Other
Job Description Apply Now
IDR is seeking a Patient Services Representative to join one of our top clients in Los Angeles, CA. This role is pivotal in ensuring a seamless patient experience by managing check-ins, insurance verifications, and patient inquiries. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative:
• Serve as the primary contact for patient interactions, both in person and over the phone, ensuring a welcoming and efficient experience.
• Manage patient check-in and check-out processes, including verifying demographics and insurance details, collecting co-pays, and providing receipts.
• Schedule appointments, complete patient registration, and handle referrals and authorizations across various insurance types.
• Maintain accurate records in CS-Link/Epic and assist with patient/provider correspondence.
• Ensure workspace cleanliness by adhering to department sanitation guidelines.
Required Skills for Patient Services Representative:
• High School Diploma or GED required.
• Must be flu vaccinated, with no exemptions or declinations.
• At least one year of recent experience in an outpatient clinic or medical office setting.
• Proficiency in medical insurance processes, referral handling, and benefit plan understanding.
• Ability to comprehend and follow detailed oral and written instructions.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row