Patient Services Representative
Location: pasadena, CA
Job Type: contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
IDR is seeking a Patient Services Representative to join one of our top clients in Pasadena, CA. This role is pivotal in ensuring a seamless patient experience by managing front-office operations and serving as the primary point of contact for patients. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative:
• Serve as the initial point of contact for patients, both in person and over the phone, addressing inquiries and concerns. • Manage patient check-in and check-out processes, including collecting co-payments and reconciling payments. • Verify patient demographics and insurance details using systems like CS-Link or Epic. • Schedule appointments, complete patient registration, and handle referrals and authorizations for various insurance plans. • Maintain a clean and sanitized workspace in accordance with department guidelines.
Required Skills for Patient Services Representative:
• Experience with medical insurance, referral processes, and benefit plans. • At least 1 year of recent experience in an outpatient clinic or medical office setting. • Proficiency in reading, understanding, and responding to detailed oral and written instructions. • Familiarity with CS-Link or Epic systems is preferred. • Understanding of medical terminology is advantageous.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
LI- ONSITE
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.