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Project Manager - ServiceNow Implementation

Location: New York, NY

Job Type: contract

Company: IDR

Category: Project Management

Job Description Apply Now

IDR is seeking a Project Manager - ServiceNow Implementation to join one of our top clients for an opportunity in New York. This role involves overseeing ServiceNow deployment projects within a nonprofit or mission-driven organization, ensuring successful delivery and adoption through structured project management and stakeholder coordination.

Position Overview for the Project Manager - ServiceNow Implementation:

• Manage and maintain project plans, timelines, and milestone tracking for designated ServiceNow implementation projects.
• Develop and oversee governance processes, including risk logs, issues, and dependency management.
• Facilitate governance meetings, status reviews, and milestone checkpoints to ensure project adherence.
• Coordinate with stakeholders and external partners to monitor progress and address scope or delivery risks.
• Support go-live validation, transition planning, and post-implementation reporting of project outcomes.

Requirements for the Project Manager - ServiceNow Implementation:

• 4–8 years of experience managing enterprise technology implementation projects
• Demonstrated experience managing or supporting ServiceNow implementations
• Working knowledge of ServiceNow delivery methodologies (e.g., NowCreate)
• Experience coordinating cross-functional stakeholders and external implementation partners
• Strong risk management and governance capabilities (RAID logs, milestone tracking, stakeholder coordination)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now