Return To Search

Team Member Fund Assistant

Location: Brentwood, TN

Job Type: contract

Company: IDR

Category: Administrative / Clerical

Job Description Apply Now

IDR is seeking a Customer Service Member to join one of our top clients. This is a HYBRID role and a 6-month W2 contract with an opportunity to extend or convert. If you are looking for Customer Service roles with large organizations, please apply today!

 

Position Overview/Responsibilities for the Customer Service Member:

• Answer internal phone calls and provide assistance with sensitive and confidential information
• Assess the nature and urgency of each situation and provide appropriate support and guidance.
• Collaborate with other departments or external agencies to coordinate additional support services as needed.
• Document each interaction accurately and comprehensively in the customer service database

 

Required Skills for the Customer Service Member:

• Great communication skills
• Detail oriented
• Able to handle high tense and potentially emotional situations
• Work through difficult situations
• Ability to multitask (answer emails, messages, phone calls, etc.)
• Time management skills
• Microsoft Excel and Outlook skills

 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now